Shipping Policy

At SUSHAMI INDUSTRIES PRIVATE LIMITED, we are committed to delivering your orders safely and on time.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During high-demand periods, processing times may be slightly extended.

Shipping Timeline

Estimated delivery timelines are:

  • Metro Cities: 3–7 business days
  • Non-Metro Cities & Remote Areas: 5–10 business days

Delivery times may vary depending on location, weather conditions, courier operations, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Free shipping may be offered on selected products, promotions, or order values.

Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable). You can use the tracking details to monitor your shipment's progress.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to incorrect address details, unavailability of the recipient, or refusal to accept the package, additional shipping charges may apply for re-dispatch.

Address Accuracy

Customers are responsible for providing accurate shipping information. We are not liable for delays or failed deliveries caused by incorrect or incomplete address details.

Damaged or Missing Packages

If you receive a damaged package or if any item is missing, please contact us within 48 hours of delivery with supporting photographs and order details. We will investigate the issue and provide a suitable resolution.

Delays Beyond Our Control

While we strive to meet estimated delivery timelines, delays may occur due to factors beyond our control, including weather disruptions, transportation issues, government restrictions, natural disasters, or courier service interruptions.

Contact Us

For any shipping-related questions, please contact us:

SUSHAMI INDUSTRIES PRIVATE LIMITED
GSTIN: 07ABQCS7889F1ZF
3rd Floor, Plot No. 94, YC Coworking Space
Pocket-10, Dwarka Sector-13
New Delhi, South West Delhi
Delhi – 110075, India

Email: contact@girlsflavour.com
Phone: +91 9266141775